Troubleshooting

Installation Problems

1. Run Command Not Working After Installation:

• This could be a potential firewall issue. Try temporarily disabling your firewall to see if it resolves the problem.

Mac

• Open System Preferences.

• Click on "Security & Privacy," then select the "Firewall" tab.

• Click the lock icon to make changes, then click "Turn Off Firewall."

Windows

• Open Control Panel.

• Select "System and Security," then click on "Windows Defender Firewall."

• Click "Turn Windows Defender Firewall on or off" and select "Turn off Windows Defender Firewall" for both private and public networks.

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Earnings Issues

1. Earnings Not Displayed:

• Check the network status and ensure your node is online. Verify that you have completed tasks correctly.

2. Unable to Claim Earnings:

• Ensure you have sufficient claimable earnings. If the problem persists, contact support.

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Performance Issues

1. Node Performance is Low:

• Ensure your device meets the required specifications. Close unnecessary applications to free up resources.

2. Tasks Are Not Being Allocated:

• Check your node's status and ensure it is online. Verify that all necessary configurations are correct.